Who to contact

I have a question about my pension

Contact Aptia via their new Contact Portal

Alternatively, you can still contact Aptia via phone or email using the details below:

0345 450 6564

Remember to have your National Insurance number to hand when you call so that the admin team can easily identify you.

I want to find out more about my State Pension

You can visit the Government website to find out your State Pension age, and how much State Pension you’ll get.

I want to make a complaint about the Scheme

If you have a complaint about the Scheme that can’t be resolved by Aptia, the Trustees, or the Company

Contact the Pensions Ombudsman

Call: 0800 917 4487 (UK Freephone)

Email: enquiries@pensions-ombudsman.org.uk

Who to contact